Datenschutzrichtlinie

Privacy Policy DRD Knaagdierwinkel

At DRD Knaagdierwinkel, we value the privacy of our customers. In this privacy policy, we explain which personal data we collect, how we process it, and what rights you have regarding your data. We comply with the General Data Protection Regulation (GDPR).

1. Responsible Party The responsible party for the processing of personal data is: DRD Knaagdierwinkel B.V. De Lavalstraat 5, 7903BC. Chamber of Commerce: 94167338
2. Personal Data We Process We process personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• • First and last name

  • Address details

  • Phone number

  • Email address

  • Payment details

  • IP address

  • Data about your activities on our website

  • Internet browser and device type

3. Purposes of Processing We process personal data for the following purposes:

• • Handling your order and payment

  • Sending our newsletter and/or advertising brochure

  • Providing customer service

  • Informing about changes to our services and products

  • Analyzing your behavior on the website to improve the website and tailor the offer to your preferences

4. Legal Basis for Processing We only process your personal data on the basis of one of the following legal grounds:

• • Execution of an agreement

  • Legal obligation

  • Legitimate interest

  • Consent

5. Automated Decision-Making We do not make decisions based on automated processing that may have significant consequences for individuals.

6. Retention Period We do not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. After the retention period, the data is securely deleted or anonymized.

7. Sharing Personal Data with Third Parties We only share your data with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We have concluded a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.

8. Cookies and Similar Technologies We use functional, analytical, and tracking cookies to optimize the functioning of the website and offer personalized content. During your first visit to our website, we inform you about these cookies and ask for permission to place them.

9. Security of Personal Data We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, and unauthorized modification. For example, we use SSL certificates for a secure connection and ensure that only authorized personnel have access to your data.

10. Your Rights You have the right to:

• • Request access to your personal data

  • Request correction or deletion of your data

  • Request restriction of processing

  • Object to processing

  • Request data transfer

  • Withdraw your consent (if applicable)

To exercise these rights, you can contact us at [email address]. We will respond as soon as possible, no later than within four weeks.

11. Complaints If you have complaints about how we handle your personal data, you can contact us at [email address]. You also have the right to file a complaint with the Data Protection Authority.

12. Changes to this Privacy Policy We reserve the right to change this privacy policy. Changes will be published on our website. Therefore, check this policy regularly.

www.drdknaagdierwinkel.nl De Lavalstraat 5, 7903BC Hoogeveen. The Data Protection Officer of DRD Knaagdierwinkel can be reached via contact.